People count on email, personal computers, and the Internet to enable instant communication, provide tools to get work done, and gain instant access to vast amounts of information. IT specialists create, maintain, and focus on improving the usability and efficiency of such technological systems and processes. IT work varies widely from upgrading computer software to setting up office networks to creating customized software, developing databases, and building websites. Knowledge sets vary greatly depending on the different aspects of IT: a computer science degree may be most important for database developers and software engineers while applied certificate programs are more valuable for support and system administration specialists.
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